Welcome to OnniBus, the low cost bus company in Finland that not only gets you where you need to go, but also keeps you entertained along the way. Our analyst Pekka changed his calculator to headphones for a moment and answered our customers' questions. See in the video what kind of insights he gained from the world of customer service. Knowledge and passion Pekka has a wealth of knowledge about our ticketing process and a passion for helping others, making him the ideal person to answer all your burning questions. From "Can I change my ticket?" (the answer is still no, in case you were wondering!) to insider tips on how to make the most of your travels, Pekka has got you covered. So sit back, relax, and get ready for some fun with Pekka! We are confident that you will enjoy this video and gain valuable insights into the world of travel and customer service. Book your next entertaining trip What do you think about Onnibus? Give us Feedback Freshest news and travel tips What's New