Onnibus ticket has not been sent to my email Apologies if you have had problems with the ticket purchase! If you have not received a ticket confirmation in your email, please check whether the payment been deducted from your bank account or not. If you cannot see the payment on your account, please wait for 15 minutes and try purchasing the ticket again.If the payment has been deducted, contact our customer service. In order for our customer service to be able to look for your ticket, we’ll ask you to tell us the email address you gave in the reservation and, if necessary, the name and phone number you have used. Please also have the reference number of the payment available.If you bought the ticket through Matkahuolto web shop, contact them directly. OnniBus customer service cannot access information regarding Matkahuolto payments. Please also remember: Check your spam folder first The ticket reservation confirmation page can also be found in the browser's cache: Try typing in the browser's address field: https://www.onnibus.com/tilausvahvistus If the booking confirmation is not found, please contact customer service or send an email to info@onnibus.com Book your next trip What do you think about Onnibus? Give us Feedback Freshest news and travel tips What's New
